TERMS OF SERVICE

These Terms and Conditions ("Terms") govern your access to and use of flashflix.co Website/ application ("Service/App"), including any content, functionality, and services offered through the Service/App. By downloading, accessing, or using our Service/App, you agree to be bound by these Terms.

This platform uses AI to curate and personalize short-form films, mini-drama series, and cinematic content based on your viewing preferences and creative journey. While our recommendations and insights are generated through intelligent analysis and industry-informed data, we are not a licensed production studio, distributor, or talent agency. All content, suggestions, and summaries are provided for entertainment, discovery, and creative inspiration purposes only.

These Terms are drafted in the English language, which shall be the controlling and legally binding version. Any translations provided are for convenience only. In the event of any inconsistency or discrepancy between the English version and any translated version, the English version shall prevail.

The Service/App is intended solely for use by individuals who are at least eighteen (18) years of age or who have reached the age of majority in their jurisdiction, whichever is higher, and who have the legal capacity to enter into binding contracts. By accessing or using the Service/App, you represent and warrant that you meet these eligibility requirements. The Service/App is not directed at, and must not be used by, minors. If you permit a minor to access the Service/App using your device or account, you acknowledge and agree that you do so at your own risk and remain fully responsible for all use of the Service/App and any consequences arising therefrom. The Company assumes no responsibility or liability for any unauthorised use of the Service/App by minors.

By downloading and or engaging with our Service/App, you are entering into this binding contract with us and represent that you have the authority to bind yourself to these Terms. Please read these Terms of Use and supporting policies carefully.

These Terms may be modified from time to time by us posting the updated Terms through the Services. You are responsible for reviewing the revised Terms and/or any applicable postings. CONTINUED USE OF THE SERVICES AFTER SUCH CHANGES OR POSTINGS WILL CONSTITUTE YOUR ACCEPTANCE OF THE CHANGES OR POSTINGS. We may change the Services or delete any features or functionality, or any aspect of the Services, in any way at any time for any reason.

The Company is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. The Company may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. WASPA website: www.waspa.org.za.

1. SERVICE DESCRIPTION

This platform is an entertainment service offering digitally created and AI-generated film content, including movies, series, and short-form micro-dramas. All content is produced and curated for general entertainment and storytelling purposes and may be accessed via mobile networks, internet-based platforms, or other supported distribution channels.

2. ACCOUNT

2.1 Registration: To use the Services, you must have Internet access, a Device and register for an account online at flashflix.co.co by going to the site directly, or indirectly by clicking on an advertising banner on a third party site promoting the Services (as "Account"). By registering for an Account, you represent, warrant, and signify that: (i) you have read, understand, and agree to be bound by these Terms, as may be amended from time to time, (ii) any information you provide to us, both when you register for an Account and in the future, is and will be true, accurate, current, and complete, and (iii) you are the owner of the Device.

2.2 Account Information: You are responsible for maintaining the confidentiality of your Account login credentials and for all access to and use of the Services through such login credentials (whether or not authorized by you). You may not share your Account with anyone, and you agree to immediately notify us of any unauthorized use or disclosure of your login credentials by sending an email to support@flashflix.com. You agree to keep your password secure. flashflix.co will not be liable in any way if we are unable to retrieve or reset a lost password. You agree that we may deny access, use, and/or registration privileges to any Account at any time and in our sole discretion, including if we have reason to believe an Account was created with false information or otherwise used for fraudulent purposes. If you make changes to your settings or user permissions within the Services, it may take some time for our system to process the change and you acknowledge that those changes may not take effect immediately.

2.3 Handset and Technical Requirements: Access to the Service may require a compatible handset, device, operating system, browser, or network capability. The Company does not guarantee compatibility with all devices, networks, or configurations, and Customers are responsible for ensuring that their device supports the Service.

3. BILLING

3.1 Beta Access, Waitlist, and Subscription Activation By joining the Flashflix email notification list, you acknowledge and agree that your details may be used to notify you when Flashflix becomes available for download, access, beta testing, early release, or paid subscription use. Inclusion on any email notification list or waitlist does not guarantee access to the Services, any beta version, any early access release, or any paid subscription offering. Any beta testing, early access, pre-release use, or invitation to subscribe may be offered, withheld, limited, or revoked at the Company’s sole and absolute discretion. Where beta or early access is granted, such access may be limited in duration, functionality, availability, territory, or eligibility, may be subject to additional terms, and may be modified or withdrawn at any time without notice. Selection for beta access or early testing may be conducted on a random basis, by eligibility criteria, or by any other method determined solely by the Company. Some users may be placed on a waitlist for access to Flashflix or its paid subscription, and users on such waitlist may be notified when access becomes available; however, waitlist placement does not guarantee immediate or future access. Flashflix operates, or may operate, as a paid subscription service, and no user will be charged unless and until that user actively elects to subscribe to a paid plan and completes the applicable subscription confirmation or payment authorization process. Upon launch of any paid subscription offering, users may be notified of subscription availability, applicable pricing, billing terms, and instructions to activate a paid subscription. If a user does not wish to subscribe, the user must not complete the subscription confirmation or payment authorization steps, and no charges will be applied unless the subscription activation process is affirmatively completed. The Company is under no obligation to provide beta access, early access, testing opportunities, waitlist conversion, or access to Flashflix either before or after commercial launch, and all such access remains subject to the Company’s sole discretion.

3.2 Fees You may purchase a paid subscription for the Services from flashflix.co or through a third party as a value added service, such as your mobile phone carrier, and will incur a recurring subscription fee for the Services, including all applicable taxes and transaction fees ("Subscription Fees."). You can find details for the Subscription Fees on our website, where we will explain what fee options are available to you.

3.3 Payment Method To use the Services, you must provide one or more Payment Methods as requested during the subscription registration process. You authorize us to attempt a re-charge of the Payment Method associated with your Account in case where your primary Payment Method is declined or no longer available to us for payment of your Subscription Fees. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your Account, we may suspend your access to the Services until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details. " Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your Account with a third party, including without limitation, through a credit card, e-wallet (e.g., Google Pay, Apple Pay), or a Mobile Phone Carrier in the case of a value added service user.

3.4 Carrier BillingIn the instance the user uses a mobile number with a prepaid card, the charges for the products and services provided by The Company will be deducted from the account balance the user has on the prepaid card or added to their Mobile Network Operator’s billing account. Users will not be charged more than the advertised amount on any Network for access to the service; however, Networks reserve the right to recuperate any charges owed or adjust billing frequency. The price is shown clearly in our advertising before you continue. Before you subscribe, your mobile network will also show you the price and how often you will be charged on their payment page. Some mobile networks may collect the subscription fee in smaller, more frequent amounts instead of one full charge. Even if this happens, you will never pay more than the advertised price. If smaller charges are used, your network will tell you before you confirm your subscription.

Note that the costs will automatically be charged as soon as the subscription is confirmed, whether the service is used or not. Where a Free Trial period has been offered User’s will be charged upon the expiration of the Free Trial period.

3.5 Changes to Pricing We may change Subscription Fees from time to time upon written notice to you.

3.6 Free Trials We may offer free trials of the Services to non-subscribers from time to time (each a "Free Trial"). A Free Trial may be cancelled by you at any time during the Free Trial-period in accordance with these Terms. Active subscribers are not eligible for any Free Trials, and if you commit any of the following wrongful acts then flashflix.co may immediately suspend or terminate your Account in accordance with Section 12.3 and pursue all remedies available to it under applicable law: (i) registration of multiple Accounts to access a Free Trial, (ii) deactivation and reactivation of subscriptions in order to (re)access a Free Trial, or (iii) use of misleading and/or deceptive means or communications to gain access to a Free Trial. Users are advised that a Free Trial is at the discretion of flashflix.co and that such Free Trials may differ in terms of duration and availability per territory or type of Services subscribed to. We advise you to read the advertising materials and terms provided with any Free Trial carefully.

3.7 Refunds Our company values its customers and strives to provide quality products and services. We understand that sometimes, customers may need to request a refund for a purchase made through the Services using an online Payment Method. Refund requests for such transactions will be granted in our sole discretion. If you are not satisfied with your subscription, you may request a refund by contacting our customer support team support@flashflix.com. We will review your request and notify you of the outcome of our review. If your refund request is approved, we will credit your Payment Method, less any applicable fees or charges. In the event that a refund is granted, it may take up to 7-10 business days for the refund to appear. The amount and form of such refund, and the decision to provide them, are at our sole and absolute discretion. The provision of refund in one instance does not entitle you to a refund in the future for similar instances, nor does it obligate us to provide a refund in the future, under any circumstances.

3.8 No Retention of Payment Information At no point does flashflix.co collect and store your payment information, such as credit card details and or account numbers for online payment methods. We use leading payment providers who are all PCI-compliant to facilitate all payments hereunder. We cannot access your payment information, and encourage you not to share this information when contacting us for support. If you have subscribed through your Mobile Phone Carrier, we do not have access to your account directly associated with the Mobile Phone Carrier and thus should a refund be granted then you would need to provide us with your banking details in order for us to refund you directly.

3.7 Vat ad Taxes: All prices and charges for the Services are quoted in South African Rand (ZAR) and, unless expressly stated otherwise, are inclusive of value-added tax ("VAT") at the rate applicable in the Republic of South Africa in accordance with the Value-Added Tax Act, 89 of 1991. The Services are offered as a South African product, supplied by a South African-based service provider, and are subject to South African tax legislation. Where VAT is applicable, it shall be charged and accounted for in accordance with South African law. Customers who access or subscribe to the Services from outside the Republic of South Africa acknowledge and agree that they are solely responsible for the declaration, payment, and compliance with any taxes, duties, levies, withholding taxes, or similar governmental charges imposed by the laws of their country of residence or use, including any foreign VAT, sales tax, digital services tax, or equivalent. The Company shall not be responsible for determining, collecting, withholding, or remitting any taxes other than South African VAT where applicable. No refunds, credits, or adjustments shall be granted in respect of foreign tax obligations imposed on the Customer by any jurisdiction outside South Africa. Nothing in this clause shall be construed as tax advice, and Customers are encouraged to obtain independent tax advice where necessary.

4. AI-GENERATED CONTENT & LIKENESS DISCLAIMER

4.1 The Customer acknowledges and agrees that all content made available through the Services is generated exclusively by artificial intelligence systems. The Company does not engage, photograph, record, scan, reference, or otherwise use the image, voice, biometric data, personal data, or likeness of any real person, whether living or deceased, in the creation of any content. For the purposes of South African law and applicable European Union law, the content does not constitute personal data, biometric information, or information relating to an identifiable natural person, as no real individual is identifiable from the content.

4.2 The Company does not intend, and expressly disclaims any intention, to depict, portray, imitate, identify, or refer to any real person. Any perceived similarity between content generated by the Services and any actual individual is coincidental, unintended, algorithmic, and fictional. The content is not intended to convey, imply, or suggest the identity, endorsement, conduct, or characteristics of any real person and must not be interpreted as such.

4.3 To the extent recognised under South African common law (including the actio iniuriarum) and European legal principles relating to personality, image, and dignity rights, the Company affirms that the Services are structured and operated so as not to infringe the dignity, privacy, reputation, or identity of any real person. Where applicable law permits, the Customer agrees that no claim shall arise against the Company in circumstances where content is purely artificial, non-identifying, and not linked to an identifiable natural person. Nothing in these Terms shall be construed as limiting any non-waivable statutory rights afforded to individuals under South African law, the GDPR, or other applicable European consumer or data protection legislation.

4.4 To the maximum extent permitted by applicable law, the Customer agrees not to assert any claim against the Company arising solely from the artificial and fictional nature of the content, including claims relating to alleged likeness, image, personality, publicity, privacy, defamation, or false endorsement.

4.5 The Customer acknowledges that all content available through the Services is fictional, artificial, stylised, and digitally generated, and is provided exclusively for adult entertainment purposes. The Customer agrees not to rely on the content as factual, real, or representative of any actual person, event, or circumstance.

4.6 The Customer assumes responsibility for their interpretation of the content and agrees that the Company shall not be liable for any subjective interpretation, inference, or assumption made by the Customer, provided that the Company has complied with its obligations under applicable South African and European law.

4.7 The Customer acknowledges and agrees that any music, sound recordings, audio elements, soundscapes, visual compositions, scenic elements, motion sequences, or audiovisual components appearing in or generated through the Services are created, assembled, or produced exclusively by artificial intelligence systems as original, algorithmic, and synthetic outputs. The Company does not intentionally incorporate, sample, reproduce, adapt, reference, or derive from any specifically identifiable copyrighted musical works, sound recordings, compositions, films, images, scenes, performances, or other protected works belonging to third parties. To the maximum extent permitted by applicable law, the Company expressly disclaims all liability for any allegation that AI-generated content may resemble, evoke, or be perceived as similar to any existing copyrighted work, whether musical, audiovisual, cinematic, pictorial, or otherwise. Any such resemblance shall be deemed coincidental, non-deliberate, non-referential, and an inherent by-product of probabilistic and generative artificial intelligence processes. The Customer further agrees that no claim shall arise against the Company in respect of copyright infringement, neighboring rights, moral rights, performers’ rights, synchronization rights, publishing rights, or any related intellectual property rights, where the content is generated autonomously by AI, is not intentionally sourced from protected works, and does not reproduce a recognizable or substantial part of any identifiable third-party work. This clause shall apply equally to musical works, sound recordings, filmic elements, scenic compositions, and any derivative or composite outputs generated through the Services by third-party or internal AI systems.

4.8 The Company operates the Services in accordance with applicable South African law, including common law personality protections and data protection principles, and with applicable European Union law.

5. ACCEPTABLE USE, ACCESS TO SERVICES, AND PLATFORM INTEGRITY

5.1 The Services and all associated websites, applications, platforms, interfaces, and content (collectively, the "Sites") are provided solely for their intended purpose, namely to allow eligible subscribers to access and enjoy the content and services made available by the Company. Any use of the Services or Sites outside their intended design, functionality, or lawful purpose shall constitute misuse and a material breach of these Terms.

5.2 By accessing or using the Services, you agree to use them honestly, lawfully, and in strict accordance with these Terms, the Acceptable Use Policy as incorporated herein, and all applicable local, national, and international laws and regulations.

Prohibited conduct on or against our sites
By using our services and sites you as the user undertake to do so honestly and within the confines of the law, including not partaking in any conduct aimed at misleading and/or misusing our services or fellow users. Users who interact, subscribe and/or use our sites may not use our sites in a way that:

• Breaches applicable local and or international laws and regulations;
• Promotes or amounts to unlawful and or fraudulent conduct
• May cause or attempt to cause harm to us, our brands or any of our users or products;
• Probs, scans, and or tests the vulnerability of our systems or networks;
• Breach or circumvent any security or authentication mechanisms;
• Interferes with and or disrupt users, host, or network by, but not limited to, infecting our sits with viruses, Trojan Horses, worms, timebombs, keystroke loggers, spyware, adware or any other harmful software,
• Amounts to spamming and/or mail bombing, sending unsolicited messages and/or sending marketing material over our customer support channels including our chat bots;
• Amounts to creating fake accounts, bulk accounts, data scraping, phishing and or spoofing;
• Our content once in use or downloaded is not open for monetisation. All items are license protected and may not be reused or resold in a way that amounts to monetary gain, unjustified enrichment and may lead to intellectual property rights infringement.

Community Content Guidelines
User/s and or subscribers may report any content that:

• Contains nudity or explicit sexual/pornographic contents of any kind. flashflix.co.co focuses on providing mainstream content to its users free from adult or sexually-oriented content;
• Contains a visual presentation of explicit violent sexual conduct, bestiality, incest, rape and/or extreme violence, which constitutes incitement to cause harm;
• includes content related to minors and or threatening to share nude pictures of others;
• Results in any unreasonable invasion of privacy and or leads to privacy infringement.
• Induces an unacceptable sense of fear or anxiety;
• Encourages and/or incites any person to engage in dangerous practices or to use harmful substances. • Promotes bigotry, harassment, or discrimination based on any protected category or characteristic, including, without limitation, race, gender, religion, nationality, disability, sexual orientation, or age;
• Causes grave or widespread offense;
• Debases, degrades or demeans any user and or The Company including its group entities; and/or
• The offering of sexual services, invites for buying, selling or donating firearms, alcohol, and tobacco products between private individuals, and buying, selling or donation of non-medical or pharmaceutical drugs are also not allowed.

5.2 Access to content made available through the Services may vary depending on subscription type, billing method, device compatibility, geographic location, regulatory requirements, and commercial availability, and may be modified, restricted, replaced, or removed at any time at the Company’s sole discretion. The Company does not guarantee the continued availability of any specific content, feature, or functionality.

5.3 Any software used to provide the Services is developed by, or on behalf of, the Company and is licensed solely for the purpose of accessing the Services on supported devices. By using the Services, you expressly consent to the automatic installation of updates, patches, enhancements, and modifications to the software and any related third-party components, without further notice. If you do not accept such updates, you must immediately discontinue use of the Services.

5.4 The quality, resolution, speed, and availability of content may vary depending on device capabilities, network performance, geographic location, bandwidth, and internet connectivity. The Company makes no representations or warranties regarding uninterrupted access, visual quality, or performance. You remain solely responsible for all internet access charges, mobile data costs, and network fees imposed by your internet service provider or mobile network operator, and you acknowledge that network fees may apply.

5.5 You are solely responsible for ensuring that your device meets any technical, software, or compatibility requirements necessary to access the Services. The Company does not warrant that the Services will be compatible with all devices, operating systems, or configurations and shall not be responsible for any device malfunction, incompatibility, or performance issue.

5.6 You may not use the Services or Sites in any manner that intentionally or knowingly engages in illegal conduct, creates, stores, distributes, or disseminates unlawful material, infringes copyright or any other intellectual property rights, violates privacy or publicity rights, facilitates fraud or deception, or promotes or enables the sending of spam or unsolicited communications. You further agree not to interfere with, disrupt, damage, probe, scan, test, or compromise the security, integrity, or performance of the Services, servers, networks, or systems, including through the introduction of malware, viruses, spyware, worms, trojans, time bombs, or other harmful or malicious code, or through unauthorized access, scraping, spoofing, phishing, or bulk account creation. Any attempt to deliberately impede the normal functioning of the Services shall constitute unlawful conduct, and the Company reserves the right to pursue all available civil, administrative, and criminal remedies.

5.7The Services operate under strict content and safety standards. Content that is unlawful, misleading, fraudulent, defamatory, abusive, threatening, exploitative, invasive of privacy, or otherwise harmful may not be uploaded, transmitted, stored, or made available through the Services. Without limitation, content involving minors, sexual exploitation, non-consensual material, extreme violence, bestiality, incest, rape, or content that incites hatred, discrimination, harassment, or harm against any protected group is strictly prohibited. The offering or solicitation of sexual services, firearms, drugs (other than lawful pharmaceuticals), alcohol, or tobacco between private individuals through the Services is not permitted.

5.8 All content made available through the Services is protected by intellectual property laws. Content accessed or downloaded through the Services is licensed for personal, non-commercial use only and may not be reused, redistributed, modified, resold, monetised, or exploited in any manner that results in commercial gain, unjust enrichment, or intellectual property infringement.

5.9 The Company reserves the right, at its sole discretion and without prior notice, to suspend or terminate access to the Services, remove hosted content, or restrict functionality where a user breaches these Terms, violates applicable law, or where continued access may result in harm, liability, or regulatory exposure. Termination or suspension results in the immediate loss of access to the Services and any associated licenses, without refund or compensation, and does not limit the Company’s right to pursue further legal action where appropriate.

6. INTELLECTUAL PROPERTY RIGHTS AND LICENSE

6.1 All intellectual property rights, including but not limited to copyrights, patents, service marks, trademarks, trade secrets, and other proprietary rights, in and to the Services, the AI-generated content, software, designs, graphics, data, updates, enhancements, revisions, modifications, customizations, future releases, sounds, music, and all related documentation and materials (collectively, "flashflix.co IP") are owned exclusively by flashflix.co or its licensors. flashflix.co retains all proprietary marks, legends, patent and copyright notices, royalties that appear on the Services. All movies, audio, video, or other third-party content accessed through the Services are owned by their respective rights holders. flashflix.co respects the rights of artists and content owners and will respond in full compliance with applicable copyright laws, including but not limited to the Digital Millennium Copyright Act of 1998 (DMCA) and relevant South African copyright law, by removing any material for which proper notice of infringement is received. flashflix.co does not produce or own third-party content and assumes no liability for such content. Use of the Services, including AI-generated content, is strictly for personal enjoyment and lawful purposes. Users shall not copy, reproduce, distribute, sell, license, reverse engineer, decompile, disassemble, attempt to derive the source code of, or otherwise exploit flashflix.co IP for commercial purposes or unauthorized use.

6.2 Subject to your compliance with these Terms, flashflix.co grants you a non-exclusive, non-transferable, revocable, limited license to access and use the Services solely for personal, non-commercial purposes. This license terminates automatically upon your breach of these Terms or upon termination or expiration of these Terms. Except for the limited rights expressly granted herein, all rights, title, and interest in the Services, including AI-generated content, remain exclusively with flashflix.co. You may not create derivative works, copy, distribute, or otherwise exploit any flashflix.co IP or content without prior written consent.

6.3 You may provide feedback, suggestions, ideas, or comments regarding the Services ("Feedback"). By providing Feedback, you grant flashflix.co a non-exclusive, irrevocable, worldwide, perpetual, fully paid-up, royalty-free, transferable, sublicensable license to use, copy, modify, create derivative works from, distribute, publish, process, analyze, and commercialize such Feedback in any form, without obligation to compensate you or attribute the Feedback to you.

6.4 All content generated by flashflix.co’s AI systems is the intellectual property of flashflix.co. You agree that you will not attempt to reproduce, manipulate, redistribute, or claim ownership of AI-generated content. You also agree not to use any automated or manual methods to extract, scrape, reproduce, or reverse engineer the Services or AI-generated content for any unauthorized purpose, including but not limited to commercial exploitation, training other AI systems, or reselling content.

7. NO WARRANTIES

THE SERVICES ARE PROVIDED "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, flashflix.co MAKES NO REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING STATUTORY OR COMMON LAW, REGARDING THE SERVICES, ANY CONTENT, SOFTWARE, INFORMATION, OR MATERIALS MADE AVAILABLE THROUGH THE SERVICES, INCLUDING WITHOUT LIMITATION:

(i) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, TITLE, QUIET ENJOYMENT, NO ENCUMBRANCES, OR NON-INFRINGEMENT;
(ii) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OF TRADE, OR CUSTOM;
(iii) WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
(iv) WARRANTIES OR REPRESENTATIONS RELATING TO THE USE, DISPLAY, OR ACCURACY OF AI-GENERATED CONTENT, OR THAT SUCH CONTENT WILL RESEMBLE REAL PERSONS OR ENTITIES.

YOU ACKNOWLEDGE THAT ALL CONTENT IS ARTIFICIALLY GENERATED AND IS NOT REPRESENTATIVE OF REAL INDIVIDUALS, AND YOU AGREE THAT YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK. THE DISCLAIMERS CONTAINED IN THIS SECTION ARE ESSENTIAL TO THE BARGAIN BETWEEN THE PARTIES, AND flashflix.co WOULD NOT PROVIDE THE SERVICES WITHOUT SUCH DISCLAIMERS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO ADDITIONAL WARRANTIES ARE GRANTED OR IMPLIED.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, flashflix.co, ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR (a) LOSS OF PROFITS, BUSINESS, OR GOODWILL, (b) LOSS, DAMAGE, OR CORRUPTION OF DATA, (c) INTERRUPTION OF BUSINESS OR OPERATION, (d) COST OF REPLACEMENT OR SUBSTITUTE SERVICES, (e) INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR (f) ANY OTHER CLAIM, LOSS, OR DAMAGE OF ANY KIND ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICES, INCLUDING AI-GENERATED CONTENT.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF flashflix.co AND ITS AFFILIATES UNDER OR IN CONNECTION WITH THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, NOT TO EXCEED R1000. YOU ACKNOWLEDGE THAT THIS LIMITATION IS REASONABLE AND REFLECTS THE ALLOCATION OF RISK AGREED BETWEEN YOU AND flashflix.co.

YOU SHALL NOT BE ENTITLED TO CLAIM ATTORNEYS’ FEES OR COSTS OF LITIGATION OR ARBITRATION AGAINST flashflix.co UNDER ANY CIRCUMSTANCES. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT CERTAIN DISCLAIMERS OR LIABILITY LIMITATIONS; TO THE EXTENT SUCH LIMITS APPLY, flashflix.co’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. INDEMNIFICATION

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS flashflix.co, ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS FROM AND AGAINST ANY CLAIM, ACTION, PROCEEDING, LOSS, LIABILITY, DAMAGE, OR COST (INCLUDING ATTORNEYS’ FEES INCURRED BY flashflix.co) ARISING FROM OR RELATING TO:
(a) YOUR BREACH OF THESE TERMS, REPRESENTATIONS, OR WARRANTIES;
(b) YOUR SUBMISSION, USE, OR UPLOAD OF ANY CONTENT THROUGH THE SERVICES, INCLUDING MATERIALS INCORPORATING OR GENERATED BY AI;
(c) YOUR MISUSE OF THE SERVICES, INCLUDING ANY UNLAWFUL, FRAUDULENT, OR INAPPROPRIATE USE OF AI-GENERATED CONTENT; OR
(d) ANY VIOLATION OF THIRD-PARTY RIGHTS ARISING FROM YOUR USE OF THE SERVICES.

flashflix.co RESERVES THE RIGHT TO ASSUME EXCLUSIVE CONTROL OF THE DEFENSE AND SETTLEMENT OF ANY CLAIM, AND YOU MAY NOT SETTLE OR ADMIT LIABILITY WITHOUT flashflix.co’S PRIOR WRITTEN CONSENT. YOUR OBLIGATION TO INDEMNIFY flashflix.co SHALL SURVIVE TERMINATION OF YOUR ACCOUNT OR THESE TERMS.

10. TERM, SUSPENSION, AND TERMINATION

Your access to and use of the Services shall commence on the date you successfully register for a flashflix.co Account and shall continue until these Terms are terminated in accordance with this Section 10.

10.2 Termination by You
You may terminate your subscription and Account at any time. Termination by you will not affect your access to the Services until the end of your current billing period. To terminate your subscription:

• Via the flashflix.co Platform: Log in to your Account, navigate to the subscription management or Account menu, and follow the on-screen instructions to manage or cancel your subscription.
• Via Customer Support: You may also submit a request to terminate your Account by contacting flashflix.co through the Contact or Support Page. A flashflix.co customer support representative will assist you with closing your Account and subscription.

Upon termination, your Account will automatically close at the end of your current billing period, and all license rights granted under these Terms shall immediately and automatically cease.

10.3 Termination via Mobile Phone Carrier

If you subscribed to the Services through a Mobile Phone Carrier, you may need to cancel your subscription directly with your Mobile Phone Carrier. This may involve sending an SMS using the unsubscribe keywords provided to you or following any other instructions communicated during your subscription. Termination via your Mobile Phone Carrier will take effect in accordance with their policies and your billing cycle. flashflix.co is not responsible for delays, errors, or failures in the cancellation process imposed by third-party carriers.

10.4 Suspension and Termination by flashflix.co
flashflix.co reserves the right, at its sole discretion, to suspend, restrict, or terminate your Account or access to the Services, without prior notice, in any of the following circumstances:

• If flashflix.co determines, in its sole discretion, that you have breached, violated, or attempted to circumvent these Terms, including any related Acceptable Use Policy, IP rights, or AI content restrictions.
• If your Account activity is flagged by automated systems, reported by other users, or suspected of being fraudulent, unlawful, harmful, or otherwise in violation of these Terms.
• To comply with applicable law, legal process, or regulatory requirements.
To protect the rights, property, or safety of flashflix.co, its affiliates, licensors, or other users.

flashflix.co may investigate any suspected violations, and may suspend your access pending the outcome of such investigation. In the event of termination or suspension, flashflix.co shall not be liable to you or any third party for any losses, damages, or inconveniences arising from such action.

10.5 Effect of Suspension or Termination
Upon suspension or termination of your Account or subscription:

• All license rights granted to you under these Terms cease immediately.
• You must immediately stop using the Services and shall have no further right to access any content or features.
• flashflix.co may delete or retain your Account information, user content, and subscription data in accordance with its privacy policy.
• Any fees already paid for the current subscription period will not be refunded, except as required by applicable law or as explicitly stated in these Terms.

10.6 SURVIVAL
The following provisions shall survive the expiration or termination of these Terms for any reason:

• Age restriction and prohibition of minors;
• No warranties;
• Limitation of liability;
• Indemnification;
• Intellectual property rights and license;
• Term, suspension, and termination;
• Governing law and dispute resolution;

13.PRIVACY:

flashflix.co’ privacy policy, is incorporated into and made a part of these Terms (the "Privacy Policy"). You hereby agree to such Privacy Policy. Any personal information that you transmit to or through the Services will be used by the flashflix.co in accordance with the Privacy Policy.

flashflix.co may use third party resources to provide certain features or functionality on the Services, including without limitation, Google, Facebook, Instagram ("Third Party Apps"). Such Third Party Apps may require that flashflix.co present to you certain terms and conditions related to your use of their products. By accessing and using the Services through such Third Party Apps, you acknowledge and agree to all such third party terms and conditions. flashflix.co does not assume any responsibility or liability for the availability or accuracy of such features or functionality made available to you via Third Party Apps. Should you elect to enter into a binding contract with any such Third Party Apps, you agree to hold flashflix.co harmless and hereby release flashflix.co from any liability whatsoever, whether arising out of contract, tort or otherwise, for any liability, claim, injury, loss or damage suffered as a result of accepting or using any features or functionality on the Services that are available from such Third Party Apps. Each time you connect your Third Party App to the Services, that Third Party App will present a page that describes the information that flashflix.co can access because of such connection. At any time, you can revoke our access to that information using the respective Third Party App’s security settings page; however, in the event of such revocation, you acknowledge you may be unable to fully utilize all elements of the Services.

11 GOVERNING LAW AND DISPUTE RESOLUTION

11.1 These Terms and your use of the Services, including all rights, obligations, and disputes arising out of or in connection with these Terms, shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of laws rules or principles.

11.2 You and flashflix.co agree that any and all disputes, controversies, or claims arising out of or relating to these Terms, your use of the Services, or any other interaction with flashflix.co (collectively, "Disputes") shall be finally resolved by binding arbitration under this Section 11.

• Arbitration Rules:The arbitration shall be conducted in accordance with the rules of the Cyprus Arbitration and Mediation Centre (CAMC), as in effect at the time the dispute is submitted to arbitration.
• Seat of Arbitration: The arbitration proceedings shall be held in Nicosia, Cyprus, and the seat of arbitration shall be considered as Cyprus for all legal purposes.
• Language: The arbitration proceedings, including all submissions, hearings, and awards, shall be conducted exclusively in English.
• Number of Arbitrators: The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties. If the parties cannot agree within 15 days of a demand for arbitration, the CAMC shall appoint a qualified arbitrator.
• Scope of Arbitrator Authority: The arbitrator shall have the exclusive authority to resolve any dispute regarding the interpretation, applicability, enforceability, or validity of this arbitration clause.
• Binding Award: The arbitrator’s award shall be final, binding, and enforceable in any court of competent jurisdiction, including courts in Cyprus or any jurisdiction where enforcement may be sought. Judgment on the award may be entered in any court having jurisdiction.
• Costs: Each party shall bear its own costs, including legal fees, unless the arbitrator determines that one party should bear the costs, in which case the arbitrator may allocate costs and fees in the award.

11.3 Nothing in this Section shall prevent flashflix.co from seeking urgent interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights, pending resolution of any dispute by arbitration.

11.4 All subscribers expressly waive any right to participate in class or collective arbitration, class action, or representative proceedings. Arbitration shall proceed on an individual basis only, and the arbitrator shall have no authority to consolidate multiple claims or preside over class actions from subscribers.

11.5 Except as otherwise provided herein, the obligations of the parties under these Terms, including but not limited to confidentiality, intellectual property rights, limitation of liability, and indemnification, shall survive and remain in effect during and after any arbitration or dispute resolution proceedings.

12. GENERAL

12.1 Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between flashflix.co and you regarding the Services and these Terms supersede and replace all prior oral or written understandings or agreements between flashflix.co and you regarding the Services. Where applicable, new or unique features or functionality of the Services may be governed by additional terms of use, which shall be clearly posted on such features or functionality of the Services.

12.2 No Assignment. You may not, without our prior written consent, assign these Terms, in whole or in part, either voluntarily or by operation of law, and any attempt to do so will be a material default of the Terms and will be void. We may assign these Terms to a third party at any time in our sole discretion. These Terms will be binding upon and will inure to the benefit of the respective parties hereto, their respective successors in interest, legal representatives, heirs and assigns.

12.3 Communications. You acknowledge that we will communicate with you primarily via email or by posting notices on the Services. You agree that all agreements, notices, disclosures and any other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.

12.4 Force Majeure. flashflix.co will not be liable for failure or delay to perform its obligations under these Terms to the extent caused by circumstances beyond its reasonable control.

12.5 Subcontracting. flashflix.co may subcontract any of its obligations under these Terms, but will remain liable for all subcontracted obligations and our subcontractors’ acts or omissions.

12.6 Notices. flashflix.co’ notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under these Terms. You must provide any notices to us in writing to IVT Innovexa Technologies Limited registered in Cyprus HE408869 33, Vasilissis Freiderikis Street, Office 203, 1066 Nicosia.

12.7 Severability; Waiver. If any of the provisions of these Terms are, for any reason, held to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability will not affect any other provisions of these Terms, and these Terms will be construed as if they had never contained such invalid, illegal, or unenforceable provision. Neither party will be treated as having waived any rights by not exercising (or delaying the exercise of) any rights under these Terms.

12.8 Headings. The insertions of headings are for convenient reference only and are not to affect the interpretation of these Terms.

12.9 Contact Us. If you have any questions or comments regarding these Terms, please contact us on our support@flashflix.com